Cap Bon's Client looking for Contract Murex Front Office Support
MUST be local to New York City.
Responsibilities:
- Management / team leadership experience in technology support of trading and related functions
- Excellent communication skills and good temperament, with the ability to face off to challenging trading clients, experience in electronic trading and/or clearance and settlements
- Extensive experience as Murex business/trading front office analyst (superior P&L explain/resolution, Greeks, curve construction, Market data/ Fixings, SIMM, VaR, Risk analysis, simulation views, pre-trade pricing) – This is the core focus of the role
- Very strong knowledge of Equities or Fixed income derivatives markets, Interest Rate Derivatives, FX, Futures, Cross-currency, Options products – Critical for the role
- 5+ years in an Level 2 production trading application support role (Market data, Pricing, OMS, Execution Booking, Position keeping, Risk platforms, etc.)
- Ability to manage the book of work / open issues from the trading desks and work across IT and external vendors to capture, track, status update and drive issues to resolution
- Basic Linux, SQL and any scripting language (Shell, Perl, Java, Python, etc.)
- Any enterprise batch scheduler software experience (Control-M, Autosys, Tidal)
- Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware)
- Working knowledge of basic ITIL Service management practices (Event, Incident, Problem and Change management )
Activities within the function would include:
End User Support:
- Capture, investigate, communicate, track, resolve application issues (break/fix), adhoc queries, transaction investigations, reconciliation, order checks and replays, static data updates, EOD reporting, access and entitlements
Event Management:
- Health checks, monitoring of application dashboards, alert response, investigation, monitoring tool implementation, maintenance and config changes, batch exceptions
Incident Management:
- Manage requests, incidents, outages, communication, and escalation.
Problem Management:
- Metrics, reporting, trending, driving Stability and continuous improvement
Change Management:
- Release and deploy, CAB review and approval for all production change, Acceptance into Service standards, act as gatekeeper to prod
Capacity Planning & Preventative Actions:
- Metrics and reporting, design, testing, provisioning, data archiving (shared with Dev and Infra teams )
Configuration Management:
- Documentation, asset and inventory management, production hygiene
Recoverability:
- DR, resiliency, testing, data restoration
Batch:
- Setup and management, drive optimization
Audit and Compliance:
- Audit response and investigation.